FAQ

Can I return a product I bought?

Yes — returns are possible within 30 days of delivery. Full conditions and instructions are on our return policy page.

Do you charge for shipping?

All orders ship free across Denmark. Details on our shipping policy.

How long does delivery take?

You'll find the cut-off time, processing time, transit time, and total delivery window on our shipping policy.

How do I start a return or exchange?

Email us at info@delabon.com with your order number and we'll walk you through the process. Step-by-step on our return policy.

Which payment methods do you accept?

We support a range of secure payment methods tailored to our customers' needs. The full list is on our payment methods page.

How do I contact you?

The fastest way is by email at info@delabon.com or via our contact page.