FAQ

Can I return an item I've bought?

Yes, returns are possible within 30 days of delivery. You'll find all conditions and instructions in our return policy.

Do you charge for shipping?

All orders are shipped free of charge. You'll find the details in our shipping policy.

How long does delivery take?

You'll find the order cut-off, processing time, transit time and the total delivery window in our shipping policy.

How do I start a return or exchange?

Send us an email at info@delabon.com with your order number and we'll guide you through the process. You'll find it step by step in our return policy.

Which payment methods do you accept?

We support a range of secure payment methods suited to our customers' needs. You'll find the full list on our payment methods page.

How do I contact you?

The fastest way is by email at info@delabon.com or through our contact page.